• Organized and delivered by Shainin.
• Participants have the advantage of sharing experiences and best practice examples from other companies and industries.
• The coaching reinforces what the student has learned in class while ensuring proper usage of the strategies and tools.

• This training is tailored to the requirement of our customer.
• Confidential problems can be openly discussed.
• Case studies taken from real examples of the customer or from the applicable industry.
• The coaching reinforces what the student has learned in class while ensuring proper usage of the strategies and tools.

Students learn strategies and techniques for finding the hidden causes that are keeping their systems from performing properly. Students will learn to assess the effectiveness of a measurement system based upon its intended use. Ideal projects for this level, end of line test fails, scrap, re-work, yield and first-time throughput. They also learn to confirm the Red X^® and establish a tolerance that ensures customer needs are met. Finally, students learn to apply solutions, document savings and leverage the profound knowledge gained by revealing unknown relationships.

Course Objectives:

• Learn Red X^® problem solving principles and concepts.
• Develop Feature and Property strategies.
• Solve Feature and Property problems using Multi-Vari, scatter plots and Group Comparisons.
• Conduct measurement system analysis using Isoplot^® and Stage 0.
• Solve measurement system problems.
• Develop Defect strategies.
• Solve Defect problems using Concentration Diagrams.
• Develop Malfunction Event strategies.
• Solve Malfunction Event problems using Component Search™ and Paired Comparisons™.
• Confirm the Red X^® with confirmation tests and demonstrated system improvement.
• Finish projects by establishing tolerances, applying solutions, tracking benefits and leveraging results.

Prerequisites: None

This class is offered as either a client sponsored class or a Shainin sponsored class. Client sponsored classes, held at the client site, provide an opportunity for discussions focused on the client’s products and technologies. Shainin sponsored classes, held at a central location, provide an opportunity to network and compare notes with problem solvers from other industries.

The following are scheduled Shainin sponsored classes:

| 2020-12-08 | English (US) | USA VIRTUAL training, 4 days, 6 hours a day, 8am – 2pm Eastern time zone

| 2021-01-19 | Turkish | Virtual Training Format

| 2021-02-23 | German | Munich, Germany or alternative Virtual Training Format

| 2021-03-16 | Chinese (Simplified) | Shanghai

| 2021-03-16 | English (US) | Munich, Germany or alternative Virtual Training Format

| 2021-03-23 | Spanish (MX) | MEXICO – Virtual – Online, live instructor 7am-1pm central time zone

| 2021-03-23 | French (Fr) | Training in Paris, France or alternative VIRTUAL Format

Students will learn the steps in the Shainin FACTUAL process and how to apply it to engineering problems that surface during development, production trials and initial launch where smaller sample sizes are typical. They will learn to assess the effectiveness of a measurement system based upon its intended use. Along with learning strategies to quickly and efficiently go from a Green Y event to the Red X^® component, and then converge on the Red X^® feature or property. Students will learn to confirm the Red X^® and establish a tolerance that ensures customer needs are met. A special emphasis will be placed on strategies to deal with difficult malfunction failures as well as destructive event failures.

Ideal projects would involve product performance, durability and reliability and conforming to regulatory requirements. Finally, students learn to apply solutions, document savings and leverage the profound knowledge gained by revealing unknown relationships.

Course Objectives:

• Learn Red X^® problem solving principles and concepts.
• Conduct measurement system analysis using Isoplot^® and Stage 0.
• Solve measurement system problems.
• Develop Malfunction and Destructive Event strategies.
• Solve Malfunction Event problems using Component Search™ and Paired Comparison ™.
• Solve Destructive Event problems using Concentration Diagrams, Event to Energy Transform and Multi-Vari.
• Confirm the Red X^® with a statistical confirmation test and demonstrated system improvement.
• Finish projects by establishing tolerances using Tolerance Parallelogram, applying solutions, tracking benefits and leveraging results.

Prerequisites: None

This class is offered as either a client sponsored class or a Shainin sponsored class. Client sponsored classes, held at the client site, provide an opportunity for discussions focused on the client’s products and technologies. Shainin sponsored classes, held at a central location, provide an opportunity to network and compare notes with problem solvers from other industries.

The following are scheduled Shainin sponsored classes:

| 2021-06-08 | German | Munich Germany or alternative Virtual Training Format

| 2021-07-20 | Chinese (Simplified) | Shanghai

Class covers advanced problem-solving tools and strategies in the Approach and Converge phases of FACTUAL™, confirmation testing in the Test and Apply phases of FACTUAL and establishing tolerances in the Understand phase of FACTUAL.

Course Objectives:

• Apply advanced tools for Feature, Property, Defect and Malfunction Event problems.
• Isolate the operations containing the Red X^® using Operations Search™, Active Multi-Vari or Active Concentration Diagram.
• Develop Destructive Event strategies.
• Solve Destructive Event problems using event to energy transform and energy accounting.
• Plan and execute statistically designed single factor experiments.
• Establish a realistic tolerance on a product feature or process parameter.
• Understand when to use full factorial experiments.
• Plan and execute statistically designed full factorial experiments.
• Analyze the results from statistically designed full factorial experiments.
• Establish realistic tolerances on two product features or two process parameters simultaneously.
• Test proposed solutions before implementation to ensure improved system performance.
• Track the development of innovative solutions with a Corrective Action Tree.
• Plan and execute solutions and leverage results.

Prerequisites: Attend the Red X^® Problem Solving: Apprentice class.

This class is offered as either a client sponsored class or a Shainin sponsored class. Client sponsored classes, held at the client site, provide an opportunity for discussions focused on the s products and technologies. Shainin sponsored classes, held at a central location, provide an opportunity to network and compare notes with problem solvers from other industries.

The following are scheduled Shainin sponsored classes:

| 2020-12-07 | English (US) | USA Virtual ONLINE, 8am – 2pm Eastern, Dick Shainin Instructor

| 2021-04-13 | German | Munich, Germany or alternative Virtual Training Format

| 2021-04-27 | Spanish (MX) | MEXICO – Virtual – Online, Live instructor 7am-1pm central time zone

| 2021-05-18 | Chinese (Simplified) | Shanghai, 4 days

| 2021-05-18 | English (US) | Munich, Germany or alternative Virtual Training Format

| 2021-06-01 | Turkish | , Bursa, Bursa , Turkey

Students learn advanced strategies and tools for solving reliability problems which occur during customer usage. It picks up where the Product Performance Class left off and starts with an understanding of the different patterns of failure described in the bathtub curve. A key theme of the class is being able to establish a problem-solving strategy for when the problem lives in variation in the product’s resistance to a particular failure mode (strength), a spike in application energy, or environmental decay weakening the strength over time.

Course Objectives:

• Understand how to use the Bathtub curve to identify infant mortality, accidental or wear out failure patterns.
• Apply Red X^® Reliability strategies (aggravation strategies, system failure strategies).
• Address No Trouble Found (NTF) by understanding the six causes of warranty NTF.
• Learn accelerated testing techniques for both malfunction and destructive events.
• Understand fatigue failures including low cycle and high cycle failures and the factors that influence fatigue life.
• Apply Chain of Events diagrams to field reliability problems.

Prerequisites: Attendance of Red X^® Product Performance Class, or the Red X^® Apprentice class.

To learn more, watch the video about Red X^® Reliability.

This class is offered as either a client sponsored class or a Shainin sponsored class. Client sponsored classes, held at the client site, provide an opportunity for discussions focused on the client’s products and technologies. Shainin sponsored classes, held at a central location, provide an opportunity to network and compare notes with problem solvers from other industries.

The following are scheduled Shainin sponsored classes:

| 2021-09-07 | Chinese (Simplified) | Shanghai

Coaching requires skills beyond problem solving. A coach must become reflectively competent. Students develop a deeper understanding of both the application of advanced problem-solving tools and strategies as well as the skills needed to coach and develop other problem solvers.

Course Objectives:

• Develop strategies for extremely challenging projects.
• Understand advanced concepts for active Multi-Vari and Active Concentration Diagrams.
• Apply Energy Accounting to Malfunction and Destructive Events.
• Learn to enhance measurement systems to reveal additional contrasts.
• Understand the statistical principles underlying key Red X^® strategies and tools.
• Develop soft skills necessary to coach and develop others.
• Develop a personal action plan to improve as a problem solver and coach.

Prerequisites: Certification as a Red X^® Journeyman or Red X^® Reliability Engineer, three Master candidate projects completed, and the Master Toolbox completed.

| 2020-11-30 | English (US) | Virtual Training Format on four days, 9:00 a.m. – 4:00 p.m. CET

| 2020-12-21 | Chinese (Simplified) | TBD

Students learn strategies and techniques for finding the hidden causes that are keeping their IT systems from performing properly. Students will learn to identify contrasts to enable fast and efficient problem solving. They also learn to confirm the Red X^® with statistical confidence before implementing corrective actions. Finally, students learn to apply solutions, document savings, and leverage the profound knowledge gained by revealing unknown relationships.

Target Audience: IT-Support, System Administrators, Software Developers, IT-Specialists

Course Objectives:

• Learn Red X^® problem solving principles and concepts.
• Apply Strategy Diagrams to identify contrasts or patterns for problem solving.
• Develop problem solving strategies for IT systems and process.
• Understand converging from a failure mode to a Red X^® root cause.
• Analyze IT systems to identify the Best of the Best to Worst of Worst contrasts.
• Conduct measurement system analysis using Stage 0.
• Execute Component Search™ to converge on the part(s) or process(s) containing the problem.
• Apply Paired or Group Comparison to identify a Red X^® root cause candidate.
• Document the convergent problem solving process on a Solution Tree.
• Confirm the Red X^® with a statistical confirmation test and demonstrated system improvement.
• Finish projects by applying solutions, tracking benefits, and leveraging results.

Prerequisites: None

This class is offered as either a client sponsored class or a Shainin sponsored class. Client sponsored classes, held at the client site, provide an opportunity for discussions focused on the client’s products and technologies. Shainin sponsored classes, held at a central location, provide an opportunity to network and compare notes with problem solvers from other industries.

The following are scheduled Shainin sponsored classes:

Currently, no class is scheduled, please contact us to be informed when a class will be offered.

The one-day Red X^® BasiX class is specifically designed to provide an introduction to the Shainin methodology and to learn the basic Red X^® approach and tools.
Participants receive a certificate of attendance.

Course Objectives:

• Basic understanding of structured problem-solving techniques to support complex problem-solving projects
• Introduction to the following tools:
  • Importance of a simple measurement system analysis (Isoplot)
  • Identification of non-random patterns (concentration diagram)
  • Identification of the largest family of variations (Multi-Vari)
  • Identification of the Red X^® component (component search)
  • Confirmation of a Red X^® candidate (confirmation test)

Prerequisites: None

This class is offered as either a client sponsored class or a Shainin sponsored class. Client sponsored classes, held at the client site, provide an opportunity for discussions focused on the client’s products and technologies. Shainin sponsored classes, held at a central location, provide an opportunity to network and compare notes with problem solvers from other industries.

The following are scheduled Shainin sponsored classes:

| 2021-02-22 | German | Munich, Germany or alternative Virtual Training Format

Red X^® Problem Solving for SixSigma Blackbelts is an accelerated training specifically designed for certified SixSigma Blackbelts. Participants will learn the full range of Apprentice and Advanced Shainin problem solving strategies and techniques in one tailored training course.

Course Objectives:

• Apply advanced tools for Feature, Property, Defect, Malfunction and Destructive Event problems
• Isolate the operations containing the Red X^® using Operations Search™, Active Multi-Vari or Active Concentration Diagram
• Develop Defect strategies and solve Defect problems using Concentration Diagrams
• Develop Malfunction Event strategies and solve Malfunction Event problems using Component Search™ and Paired Comparisons™
• Develop Destructive Event strategies; solve Destructive Event problems using event to energy transform and energy accounting
• Understand when to use full factorial experiments
• Plan and execute statistically designed single factor experiments
• Establish realistic tolerances on two product features or two process parameters simultaneously
• Test proposed solutions before implementation to ensure improved system performance
• Track the development of innovative solutions with a Corrective Action Tree
• Confirm the Red X^® with confirmation tests and demonstrated system improvement
• Plan and execute solutions and leverage results

Prerequisites: Participants must be certified SixSigma Blackbelts

This class is offered as either a client sponsored class or a Shainin sponsored class. Client sponsored classes, held at the client site, provide an opportunity for discussions focused on the client’s products and technologies. Shainin sponsored classes, held at a central location, provide an opportunity to network and compare notes with problem solvers from other industries.

The following are scheduled Shainin sponsored classes:

| 2021-01-18 | English (US) | Training event in Munich, Germany; Alternative Virtual Format.

This four-day class is specifically designed to develop expert problem-solving skills to solve both technical and non-technical problems while meeting lean transformation objectives.

Course Objectives:
Red X^® Technical Core Content

• Learn to validate measurement systems applying isoplot and stage 0
• Solve Delta M measurement system problems
• Develop feature and property strategies
• Apply multi-vari and scatter plots to feature and property problems
• Develop defect strategies
• Apply concentration diagrams to defect problems
• Develop malfunction event strategies
• Apply component search, paired comparisons, and group comparisons to malfunction events

Lean Business Process Core Content

• Identify and define the business process problem
• Evaluate the process as well as the critical functions
• Rank the critical functions
• Identify causes
• Define options of focused process improvements
• Execute actions, apply process improvements, and communicate efficiently to team and management

Prerequisites: None

This class is offered as either a client sponsored class or a Shainin sponsored class. Client sponsored classes, held at the client site, provide an opportunity for discussions focused on the client’s products and technologies. Shainin sponsored classes, held at a central location, provide an opportunity to network and compare notes with problem solvers from other industries.

The following are scheduled Shainin sponsored classes:

Currently, no class is scheduled, please contact us to be informed when a class will be offered.